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Terms & Conditions
Last updated: August 13, 2025
Template Notice: This is a general template for informational purposes only and does not constitute legal advice. Please have your counsel review and tailor it to your operations and local laws.
1) Definitions
- “Company”, “we”, “us”, “our” means Kowata.
- “Service” means our workforce management platform (payroll, worksheets, attendance, reports, integrations, and related features).
- “Customer”, “you”, “your” means the entity or individual using the Service.
- “Authorized Users” means your employees/contractors permitted to access the Service.
- “Customer Data” means data you submit to the Service, including employee records.
By creating an account, starting a subscription, or using the Service, you agree to these Terms and our Privacy Policy. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.
You must provide accurate information and maintain the security of your credentials. You are responsible for the activities of your Authorized Users and for ensuring they comply with these Terms.
- Fees are billed in advance per the plan selected (monthly/annual) and are non-refundable except as required by law or expressly stated in these Terms.
- Prices exclude applicable taxes (e.g., GST). You are responsible for all taxes, duties, and government charges.
- We may update pricing with reasonable prior notice for subsequent billing cycles.
- Unpaid amounts may result in suspension or termination after reasonable notice.
Trial access is provided “as-is” and may be withdrawn at any time. At the end of a trial, continued use requires selecting a paid plan; otherwise, access may be limited or disabled.
You will not: (a) misuse the Service, (b) reverse engineer, decompile, or circumvent security, (c) use it to process unlawful or infringing content, (d) infringe third-party rights, (e) overload or disrupt the Service, (f) share credentials beyond your plan limits. We may suspend accounts for violations with notice where practicable.
- You own all rights, title, and interest in Customer Data. You grant us a limited, worldwide, non-exclusive license to host, process, and display Customer Data solely to provide and improve the Service.
- We implement reasonable administrative, technical, and physical safeguards to protect Customer Data.
- Use of data is governed by our Privacy Policy. Please review it carefully.
- You are responsible for obtaining necessary consents from your employees and ensuring lawful processing of personal data.
The Service may interoperate with third-party products. We are not responsible for third-party terms, availability, or acts/omissions. Your use of third-party services is subject to their terms and policies.
We retain all rights in the Service, software, documentation, and trademarks. No rights are granted except as expressly stated. Feedback may be used by us without obligation.
We strive for high availability and will provide commercially reasonable support. We may modify features to improve security, performance, or compliance, and will provide reasonable notice of material changes when practicable.
- Your subscription renews automatically unless canceled via your account settings prior to renewal.
- Either party may terminate for material breach not cured within 30 days of notice.
- Upon termination, access ceases. We’ll retain Customer Data for a limited period for export (e.g., 30 days) unless you request earlier deletion or law requires longer retention.
Unless required by law or expressly stated, fees (including partial periods) are non-refundable. If we terminate your subscription without cause, we will refund prepaid, unused fees pro-rata.
You are responsible for compliance with employment, payroll, taxation, and record-keeping laws applicable to your business. The Service is a tool; it does not replace professional advice or guarantee compliance outcomes.
The Service is provided on an “as-is” and “as-available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or data. Our aggregate liability under these Terms will not exceed the fees paid by you to us in the 12 months preceding the event giving rise to the claim.
You will defend and indemnify us against third-party claims arising from your use of the Service, Customer Data, or breach of these Terms. We will defend and indemnify you against claims alleging the Service infringes a third-party IP right, subject to customary exclusions and your cooperation.
These Terms are governed by the laws of Singapore (without regard to conflict of laws).
The courts of Singapore shall have exclusive jurisdiction.
Any disputes will first be addressed through good-faith negotiations;
if unresolved within 30 days, they may be referred to binding arbitration in Singapore
in accordance with the Singapore International Arbitration Centre (SIAC) Rules.
We may update these Terms from time to time. If changes are material, we will provide reasonable notice (e.g., via email or in-app). Continued use after the effective date constitutes acceptance of the revised Terms.
- Entire Agreement: These Terms and any order forms constitute the entire agreement.
- Severability: If any provision is unenforceable, the remainder remains in effect.
- Assignment: You may not assign without our consent; we may assign in connection with a merger or sale.
- Notices: Send legal notices to [admin@kecpl.com.sg] with a copy to your registered office address.
Contact Us
For questions about these Terms, contact Kowata at support@kecpl.com.sg or [Your Registered Office Address].